Vivien kept her promise. Devon Price was immediately promoted to Director of Passenger Experience. Rebecca Thorne pleaded guilty to all charges to avoid putting the girls through a trial, receiving an 18-month prison sentence and being permanently banned from working with vulnerable populations. Vivien used the evidence of the “Standards Committee” to force system-wide anti-discrimination reforms across the entire airline industry, leading to the termination of 17 flight attendants at Skyidge and dozens more at other carriers.
Ten years later, Naomi, Simone, and Jasmine Carter—now strong, resilient young women—would credit that terrible moment with giving them their mission. They were not defined by the cruelty done to them, but by the dignity they refused to surrender, a dignity their mother fought for with $3.2 billion and a broken heart.
